How we work
Prior to the initial project discussions with all customers, we sign a confidentiality agreement.
During one or more face-to-face meetings or teleconferences we discuss the customer’s project in detail. It is very important that we completely understand the project prior to the start of the collaboration.
Based on the information generated during these first contacts a customized project proposal is composed. A project plan is divided into several steps, each with go/no-go decision points where the customer can decide to proceed, to change direction or to stop the project.
Typically we start a project within 4 – 6 weeks after the customer’s approval. Flexibility is one of our key strengths together with a direct and transparent communication to the customer. We regularly update our customer on the project progress with a written report(s) and teleconferences. During the period of the project, the customer is always welcome to join the test work in our labs. Our customers tell us that they experience this method of collaboration as if Xedev is an integral part of their team. Upon completion of the project, a detailed report is provided.
We start a project with a feasibility study or pre-formulation work to create a realistic view of the project. From these first experiments, the product and process development continues and afterwards the optimisation is initiated. During the complete development we always keep a realistic up-scaling in mind. When a final product and process is developed they can be prepared for upscaling and tech-transfer.
All our developments (both projects and stand-alone analysis) are always performed on a “fee-for-service” basis with full respect of the customer’s IP.